hi i have triplet boys aged 6 who each have a hudl2. one of them (the hudls) is goosed.
i have tried the factory reset and it wont boot up, it initially stopped whilst it was getting app certificates . now it doesnt even get that far & screen starts getting tiny white rectangles wizzing about on it and the hudl shuts down
i cleared the cache.
in the recovery menu , which I can occassionally get to , it has options to do with external storage and adb (whatever that is)
not sure if its on lollipop, kitkat or ?
so the questions I think I'm asking for help with is how should I proceed?
how do i identify what version of android its on?
how do i recover it using external storage or adb?
any help would be appreciated and feel free provide as much idiot's guidance as possible!
Cheers & thanks in advance.